how to claim

Most people don't realise the Greater Anglia Delay Repay form works differently from what they expect. You select your train from a timetable — you don't calculate delay minutes yourself. Here is exactly how the process works.

Southeastern runs DR15 — if your train arrived 15 or more minutes late, you may be owed compensation. A complete guide to the portal, the 28-day window, and what One Click Delay Repay actually covers.