Southeastern Delay Repay — stop leaving money on the platform.
Rail fares are expensive. When Southeastern runs late, you have a legal right to claim money back — but most commuters never do. Rail Repay catches every qualifying delay and AI-drafts your claim text in 60 seconds. Free to start.
15+ min
Qualifying delay
28 days
Claim window
200%
Season max rate
Step 1 of 3: Where you start
Your Home Station?
Southeastern Main Line
Southeastern Delay Repay compensation rates
Southeastern publishes four delay bands. For season tickets, compensation is based on your daily journey rate — calculated using the published divisor for your ticket type (Annual ÷464, Quarterly ÷120, Monthly ÷40, 7 Day ÷10, Flexi ÷16).
| Delay at destination | Single | Return | Season |
|---|---|---|---|
| 15–29 min | 25% | 12.5% | 25% of daily rate |
| 30–59 min | 50% | 25% | 50% of daily rate |
| 60–119 min | 100% | 50% | 100% of daily rate |
| 120+ min | 100% | 100% | 200% of daily rate |
Everything you need to claim what Southeastern owes you
Same-day delay alerts
Know the moment a qualifying Southeastern delay is detected — the same day it happens, while the 28-day claim window is wide open.
28-day Delay Finder
Reclaim Plus shows you every qualifying delay over the past 28 days — including ones you may have missed or forgotten to claim.
AI claim draft in 60 seconds
Rail Repay AI writes your Delay Repay claim text in 60 seconds — tailored to your delay, your ticket type, and Southeastern's own compensation rules.
My Claim Tracker
Track every claim you submit. See the status, the amount you may be owed, and your full claim history in one place.
Stations currently covered
Phase 1 covers seven Southeastern commuter stations into London Bridge and Charing Cross. More stations are being added.
Dartford
towards London Bridge & Charing Cross
Sevenoaks
towards London Bridge & Charing Cross
Tonbridge
towards London Bridge & Charing Cross
Rochester
towards London Bridge & Victoria
Chatham
towards London Bridge & Victoria
Gravesend
towards London Bridge & Charing Cross
Tunbridge Wells
towards London Bridge & Charing Cross
London Bridge and Charing Cross termini are monitored for all routes above.
Delay Repay guides by Southeastern route
Select your home station for route-specific compensation estimates, journey facts, and frequently asked questions.
Dartford
to London Bridge · ≈ 36 min
Missed a Delay Repay on Dartford–London Bridge? Free same-day alerts catch every 15+ min Southeastern delay. AI drafts your claim in 60 seconds — you submit it yourself.
Sevenoaks
to London Bridge · ≈ 30 min
Missed a Delay Repay on Sevenoaks–London Bridge? Free same-day alerts for every 15+ min Southeastern delay. AI claim draft in 60 seconds. Free to start.
Tonbridge
to London Bridge · ≈ 43 min
Missed a Delay Repay on Tonbridge–London Bridge? Free same-day alerts for every 15+ min Southeastern delay. AI claim draft in 60 seconds — you submit it yourself.
Rochester
to London Bridge · ≈ 50 min
Missed a Delay Repay on Rochester–London? Free same-day Southeastern delay alerts. AI drafts your claim text in 60 seconds — you submit it yourself. Free to start.
Chatham
to London Bridge · ≈ 54 min
Missed a Delay Repay on Chatham–London? Free Southeastern delay alerts + AI claim drafts. Every 15+ min delay may be owed money — no card required to start.
Gravesend
to London Bridge · ≈ 38 min
Missed a Delay Repay on Gravesend–London Bridge? Free same-day Southeastern delay alerts. AI claim draft in 60 seconds — you submit it yourself. No card required.
Tunbridge Wells
to London Bridge · ≈ 58 min
Missed a Delay Repay on Tunbridge Wells–London? Free same-day Southeastern delay alerts. AI claim draft in 60 seconds — you submit it yourself. Free to start.
Southeastern Delay Repay — frequently asked questions
How many minutes late qualifies for Delay Repay on Southeastern?+−
Southeastern operates Delay Repay 15 (DR15). Delays of 15 minutes or more at your destination may qualify for compensation.
What is the deadline for submitting a Southeastern Delay Repay claim?+−
Southeastern requires claims to be submitted within 28 days of the delay. The National Rail Conditions of Travel 2025 also specifies a 28-day claim window.
How much compensation can I claim on a Southeastern season ticket?+−
Southeastern calculates compensation based on your daily rate — Annual divided by 464, Quarterly by 120, Monthly by 40, 7-Day by 10, Flexi by 16. A 15 to 29 minute delay pays 25% of that daily value; 30 to 59 minutes pays 50%; 60 to 119 minutes pays 100%; 120 or more minutes pays 200% of the daily rate.
Does Rail Repay submit claims on my behalf?+−
No. Rail Repay detects qualifying delays, shows your estimated compensation, and AI-drafts your claim text. You copy the draft and submit it yourself on the official Southeastern Delay Repay form. You remain the claimant throughout.
Which Southeastern stations does Rail Repay cover?+−
Rail Repay currently monitors routes from Dartford, Sevenoaks, Tonbridge, Rochester, Chatham, Gravesend, and Tunbridge Wells into London Bridge and Charing Cross. More stations are being added.
Free · No card required
Stop leaving Southeastern Delay Repay money on the platform.
Free delay alerts and AI claim drafts for your Southeastern commute. You stay the claimant. Every penny stays yours.
Rail Repay is not affiliated with or endorsed by Southeastern Railway Limited. Displayed compensation amounts are estimates only — the train company decides the final eligible amount after validating your ticket, journey, and delay evidence. Claims must be submitted within 28 days of the delay. Legal basis and sources.